Welcome to Americanlo Shop! These Terms and Conditions govern your use of our website americanloshop.com and all purchases made through it. By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully.

1. General Information

Americanlo Shop is an online retailer specializing in premium fashion apparel and accessories, including clothing, outerwear, hats, jeans, jumpsuits, and more. Our shop is operated from:

40902 Ingersoll Terrace,
Fremont, US 94538
Email: [email protected]

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when creating an account or making purchases
  • Use the website only for lawful purposes
  • Not attempt to interfere with website security or functionality
  • Be responsible for maintaining the confidentiality of your account credentials
  • Be at least 18 years old or have parental consent to make purchases
  • Comply with all applicable laws and regulations

3. Products and Services

3.1 Product Descriptions

We strive to provide accurate descriptions, images, and pricing for all products. However, slight variations in color or appearance may occur due to monitor settings. If you receive a product that significantly differs from its description, please contact us immediately.

3.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Non-Returnable Items

For hygiene and quality control reasons, we cannot accept returns on:

  • Hats (due to potential hair product transfer)
  • Jumpsuits & Rompers (as intimate apparel)

4. Ordering and Payment

4.1 Order Process

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive an order confirmation email with details of your purchase.

4.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your full payment card details on our servers.

4.3 Pricing and Taxes

All prices are listed in USD. Customers are responsible for any customs duties, taxes, or fees imposed by their local jurisdiction.

5. Shipping and Delivery

5.1 Shipping Options

We offer two shipping methods:

  1. Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
  2. Free Shipping: Free for orders over $50 via EMS (15-25 business days after shipping)

Note: Delivery times are estimates and may vary depending on destination and customs processing. We currently ship worldwide except to certain Asian countries and remote areas.

5.2 Delivery Issues

If you experience delivery issues, please contact us within 48 hours of the estimated delivery date. We will work with the carrier to resolve the issue.

6. Returns and Exchanges

6.1 Return Policy

You may return or exchange most items within 15 days of receiving your order, provided they meet these conditions:

  • Items must be unworn, unwashed, and in original condition
  • All original tags must be attached
  • Items must be in original packaging
  • Proof of purchase is required

6.2 Return Process

To initiate a return or exchange:

  1. Email us at [email protected] with your request
  2. Receive return authorization and instructions
  3. Package and ship your return
  4. Wait for processing (3-5 business days after we receive your return)

6.3 Refunds

Refunds are issued to the original payment method within 7-10 business days after we receive and process your return. Original shipping fees are non-refundable.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Americanlo Shop and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

8. Liability Limitations

Americanlo Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from product use or website access
  • Delays or failures in performance due to circumstances beyond our reasonable control
  • Errors or omissions in product descriptions or pricing (though we will correct any verified errors)

9. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the site constitutes acceptance of the modified Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

12. Contact Us

If you have any questions about these Terms, please contact us:

Email: [email protected]
Mail: 40902 Ingersoll Terrace, Fremont, US 94538

Thank you for choosing Americanlo Shop. We appreciate your business and are committed to providing you with premium fashion and exceptional service.